My computer, a 2011 MacBook Pro, had a fatal crash. Based on my description of the problem, Bay Geeks found I needed a new internal drive. I ordered a new internal hard drive that Bay Geeks installed. However, there were unexpected system problems. Upon consultation with Apple, Bay Geeks found that my computer had other problems related to a product recall. Apple had him install a new logic board (parts were paid by Apple).Carlos O.,
Now the computer runs like new. If I recall correctly, the $200 was the minimum charge from Bay Geeks for about 2 hours of service but based on the fact that Bay Geeks went twice to Apple in Tampa for consultation, I think they worked on it for over two hours, without charging extra. I thought that was nice of them.
The tech and owner picked up and delivered the computer at home. He was on time and very professional. He seemed very enthusiastic and knowledgeable about his work. That's always a good sign.